The Answering Service for the Trades
Live call answering and follow-up for busy trade businesses, without pulling you off the job.
The Answering Service
for the Trades
Live call answering and follow-up for busy trade businesses, without pulling you off the job.
TRUSTED BY TRADE BUSINESSES ACROSS THE US AND CANADA.
OUR SERVICES
What We Handle for Your Business
Reliable call answering and follow-up that supports your day-to-day operations.
24/7 Inbound Call Answering
We answer your calls 24/7 from scheduling to message taking, we keep customer calls handled and documented.
Outbound Calling
We follow up on leads, confirm appointments, and reconnect with past customers so you do not have to step away from the job.
Scheduling
Scheduling support available in ServiceTitan, Housecall Pro, Jobber and most online booking platform links.
Lead Zap by Zapier
Want to automate lead follow-up like a pro? Instantly route your new leads to receive a call from your live Jill’s.
Dispatching Assistance
We support after-hours dispatch by logging emergency calls, scheduling in your CRM, and initiating escalation when needed.
Live Web Chat
Our live U.S.-based chat team engages visitors, answers questions, captures leads, and books appointments in real time.
Clear call notes. Consistent follow-up. Flexible coverage.
10+
Years Helping Businesses Thrive
1.6M+
Leads Captured and Counting
100K+
Monthly Calls Handled with Care
24/7
We’re Always On, So You Can Switch Off
WHO WE SERVE
Built for Trade Businesses
Trade customers expect fast answers and clear next steps. Our receptionists are trained to handle calls for trade businesses and home service contractors with accuracy and professionalism.
Our call handling fits how trade businesses actually operate, not generic scripts.
A Practical Answering Service for Contractors
Many tools try to replace people. We support them.
Jill’s Office focuses on:
- Receptionists trained for trade and contractor calls
- Flexible coverage during business hours, after-hours, and overflow
- Clear call documentation and follow-up
- Support that scales with your workload
We focus on reliability, not overpromising.
The Best Live Answering Partner for Trade Businesses
Many tools try to replace people. We support them.
Jill’s Office focuses on:
- Receptionists trained for trade and contractor calls
- Flexible coverage during business hours, after-hours, and overflow
- Clear call documentation and follow-up
- Support that scales with your workload
We focus on reliability, not overpromising.
HOW IT WORKS
Simple Setup. Clear Results.
Supporting Trade Businesses Across the US and Canada
Jill’s Office works with contractors and home service businesses that need reliable call answering without hiring full-time staff. Whether you are a small team or growing fast, our answering service for trades adapts to your needs.
Discover More Brain Power
Kendra, Heide Contracting
Jill’s Office really allowed us to have an office without hiring full-time…it has been a game-changer for our growing business!
Accelerate Growth
Ismael, We Love Paving
I would definitely recommend Jill’s Office to any company that has a lot of inbound calls!
Lend Confidence
Adam, AK Lighting
“I couldn’t do it all…they’ve been phenomenal!” Adam with AK Lighting trusts us to take care of his customers
Ready to improve how your calls are handled?
Let’s capture every opportunity and elevate your customer experience. Call us at 385-393-1122
Answering Service Experts — Providing Seamless Call Handling & Exceptional Customer Support
Every Call is Handled Promptly, Efficiently, and with Care, So You Never Miss an Opportunity to Impress Your Customers.
What if an expert answering service could deliver exceptional customer support while freeing up your valuable time?
You know scaling is possible!
It’s time to stop letting missed calls hold your business back.
You have the vision and drive to grow your business, but managing every call without an answering service can be overwhelming.
You want to give your team the freedom to scale your business while ensuring every customer receives top-notch service.
You need a trusted answering service to handle the details, so you can focus on growing your business and achieving your goals.
You’re in the right place!
Hear It From Our Clients
At Jill's Office, our answering service professionals ensure every call reflects your business’s values—managed with care, expertise, and the highest level of professionalism.
10+
Years Helping Businesses Thrive
1.6M+
Leads Captured and Counting
100K+
Monthly Calls Handled with Care
24/7
We’re Always On, So You Can Switch Off
Ready to Free Up Your Time and Capture Every Opportunity?
Our virtual receptionists handle your calls, so you can focus on growing your business.
24/7 Inbound Call Answering
We answer your calls 24/7 with a live, professional voice, saying your company name and following your custom instructions. Whether it’s appointment scheduling, message taking, or warm transfers we’ve got you covered.
Outbound Calling
Following up with leads, scheduling and confirming appointments, or reactivating old customers - our team handles the calls so you don’t have to. We keep things human, helpful, and sound like a part of your business.
Live Web Chat
Your website is working hard! Make sure it can talk back. Our live U.S.-based chat team engages visitors, answers questions, captures leads, and books appointments in real time.
Lead Zap (Powered by Zapier)
Want to automate lead follow-up like a pro? Instantly route your new leads to receive a call from your live Jill’s.
Smart Texting
Want to add your Jill’s Office number to marketing materials? Texts to this number come to us, not you. We’ll take it from there.
Jill’s Office Founders – Autumn & Brant Thurgood
Why Jill’s Office?
Jill’s Office was built on a foundation of hard work and vision by Brant and Autumn Thurgood. What began as a small idea has grown into a thriving company, dedicated to empowering businesses to succeed.
Their relentless pursuit of excellence has made Jill’s Office a trusted partner for countless businesses, delivering professional, reliable service that drives results. Discover how their story of success can inspire yours.
Partner with Jill’s Office and never miss another call.
Schedule a Consultation
Share your goals and challenges with us during consultation and we will design a customized communication plan that fits your business needs.
Seamless Onboarding
We’ll guide you through an easy setup process, integrating your call instructions, automation needs, and live chat widget into your systems.
We Take It From Here
Our team of Virtual Receptionist will handle every call, chat, and lead follow-up, ensuring professional and reliable service 24/7.
The Real World Perks of Using Jill’s Office
We empower businesses with call solutions that capture opportunities and deliver exceptional customer experiences—day or night.
Discover More Brain Power
Tim Nelson, True Clean
Tim Nelson of True Clean says that hiring Jill's Office has helped him to feel more satisfied with his business, relieving him of business anxiety and freeing up mind to focus on other things.
Accelerate Growth
Greg Sicotte, DAPrDAN
After Jill's Office started answering his phones, Greg saw 96% growth the first year and 130% in the second.
Lend Confidence
Kyle, Window Cleaners
These small business owners hesitated to use a call service until they found Jill's Office.
Industries We Serve
Home Services
HVAC · landscaping · roofers · plumbers · electricians · pest control · garage door · cleaning services · appliance repair · solar · mold · pond and tree service · fencing · other trades.
Real Estate
property managers · real estate agents · vacation rental managers (e.g., Airbnb hosts) · leasing offices · HOA management.
Health & Wellness
doctors · dentists · medspas · chiropractors · physical therapists · optometrists · veterinarians · cosmetics · medical offices.
Finance
tax accountants · CPAs · bookkeepers · financial planners and advisors · wealth managers · loan officers.
Legal
attorneys · small firms · paralegals · notaries · mediators.
Any Growing Business
marketing agencies · insurance agents · IT specialists · business consultants · architects · event planners · interior designers · other small businesses.
